Position Description - Field Service Engineer/Technician

Applied Spectrometry Associates, Inc. located in Waukesha WI, is the manufacturer of the ChemScan product line and a leader in the on-line analysis of water chemistry.  With continued growth, especially in our service group, we are looking to expand our team. 

ASA, Inc has an immediate opening for a Waukesha based Applications and Field Service Engineer/Technician. 

Responsibilities:

  • Installation, calibration and training of on-line water analysis instrumentation.
  • Coordinate with site contractors to ensure successful equipment installation.
  • Telephone support for existing customers.
  • Manage customer database and use information for service/reagent business development
  • Contribute to the advancement of current sample handling and filtration systems.
  • Contribute to the development and field testing of new analysis equipment.

Requirements:

  • The preferred candidate will have a strong technical background with good mechanical and electrical skills.
  • Have completed some chemistry courses with a basic understanding of photometric analysis.
  • Have experience with industrial instrumentation including basic knowledge of PLC equipment.
  • Have good communication skills and be proficient in Microsoft Windows and Office.
  • Available to travel 2-3 times per month on service trips typically lasting 3 days, in the US and Canada with opportunities for overseas travel.

We provide a full training program including 2-4 weeks in product manufacturing/assembly, 1-2 weeks in the lab and travel with experience engineers on the first few trips.

ChemScan Analyzers are used by many major municipalities across North America to help provide safe drinking water to the public.  Our analyzers are also used by waste-water treatment plants to produce clean water while minimizing energy and treatment chemical usage.  We are looking for passionate people who work hard while having fun in a casual work environment. 

Qualified candidates interested in joining a small dynamic work environment may forward their resume to jobs@chemscan.com.  Please include “field service position” in the subject line.

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